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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gerardo sanchez

March 14, 2026

5  out of  5
rating by gerardo sanchez
"Hey, when time matters, here we have a reliable set of experts in CUSTOMER SERVICE SERVICE BECKY !!!... THANKS INDEED . great great GREAT"
We responded:
"Gerardo, thank you for your enthusiastic feedback! I'm happy to know that Becky and our team provided you with the reliable service you needed. We appreciate your support and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Stevin Wilson

March 14, 2026

5  out of  5
rating by Stevin Wilson
"This team is prompt and proactive. I want to recognize Travis for his clear and professional communication throughout the years."
We responded:
"Thank you, Stevin! I'm glad to hear that our team has been prompt and proactive in assisting you. Travis will be thrilled to know his clear and professional communication has made a difference over the years. We appreciate your recognition and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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magicconstruction cueva

March 13, 2026

5  out of  5
rating by magicconstruction cueva
"Becky is an excellent customer service specialist.She is kind and helpful."
We responded:
"Thank you, magicconstruction cueva, for your wonderful feedback! I'm happy to hear that Rebecca provided you with such excellent service. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
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Richard Serrano

March 11, 2026

5  out of  5
rating by Richard Serrano
"Ride share drivers! Get your insurance here. I was able to work with Travis today. He handled all my questions and got me the best coverage I needed to continue to be a ride share driver. He was very professional and most of all relatable. It felt good to have my concerns handled by a real person, who understands the day to day aspects of life. I look forward to continuing to work with him in the future."
We responded:
"Thank you, Richard! I'm happy to hear that Travis was able to assist you with your insurance needs and provide the coverage you were looking for. It's great to know that his professionalism and relatability made a positive impact on your experience. We look forward to continuing to support you! Let us know if there's anything else we can do for you."
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Colton Israels

March 6, 2026

5  out of  5
rating by Colton Israels
"The folks over here have always been super helpful and friendly and got me squared away every time I’ve called. Becky was an awesome help figuring out coverage levels."
We responded:
"Colton, thank you for your kind words. I'm glad our team has been helpful and friendly every time you've called. We appreciate your business and look forward to assisting you with any future needs. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
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Duane

March 5, 2026

5  out of  5
rating by Duane
"Excellent customer service and the whole experience was made very easy! Any questions I had were answered quickly and accurately. I have already recommended Bruce to several people in the area."
We responded:
"Thank you, Duane! I'm happy to hear that you found our customer service excellent and the experience smooth. It's great to know that your questions were addressed promptly and accurately. Your recommendations mean a lot to us. Let us know if there's anything else we can assist you with!"
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Lilly Scourtis Ayers

March 4, 2026

5  out of  5
rating by Lilly Scourtis Ayers
"I am so grateful-- Katie and everyone I have worked with so far have made it totally painless to talk about our policy, and to go through the claims process. Insurance can be intimidating or downright scary, and I was so relieved. Thank you so much!"
We responded:
"Thank you, Lilly, for your kind words! I'm happy to hear that Katie and our team have made your experience with us smooth and stress-free. We understand that insurance can be daunting, and we're here to make it as easy as possible for you. If you ever need anything else, feel free to reach out!"
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Errol Leighton

March 4, 2026

5  out of  5
rating by Errol Leighton
"I required insurance docs to satisfy the bank & Rebecca came through without delay."
We responded:
"Thank you, Errol! I'm glad Rebecca was able to assist you promptly with your insurance documents. We appreciate your feedback and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
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Harvey Lewis

March 3, 2026

5  out of  5
rating by Harvey Lewis
"Very appreciative of Becky's Five Star Service Mike."
We responded:
"Thank you, Harvey! I'm glad to hear that Becky provided you with excellent service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Ken Baer

March 2, 2026

5  out of  5
rating by Ken Baer
"Bruce Hofbauer and his team have always provided timely guidance and results. Over the years, we have had standout service from Bruce, Katie James and Sandy Tovey, to name a few."
We responded:
"Thank you, Ken! I'm happy to hear that our team has been able to provide you with such excellent service over the years. We appreciate your trust in us and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Sandi Hoh

February 27, 2026

5  out of  5
rating by Sandi Hoh
"I had a wonderful experience with Christy Kurdy. She was so kind in helping me scan and upload a document to send to claims.. I am not that good at doing those kinds of things so thank you Christy for helping me with that. I enjoyed speaking to you. Your kindness, helpfulness and your professionalism gave me so much peace and confidence."
We responded:
"Thank you, Sandi, for sharing your experience! I'm delighted to hear that Christie was able to assist you with scanning and uploading your document. Her kindness and professionalism are truly valued in our office. If you need anything else, feel free to reach out!"
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David Symmonds

February 27, 2026

5  out of  5
rating by David Symmonds
"Luis helped me with rideshare coverage for Uber and we ended up transferring all are insurance needs at a nice saving! They handled everything great and fast, very good service."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Luis was able to assist you with your coverage and that you found our service efficient and beneficial. We appreciate your trust in us for all your insurance needs. If there's anything else we can do for you, just let us know!"
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Sandra Pino

February 20, 2026

5  out of  5
rating by Sandra Pino
"Travis is great help I give him a 10+"
We responded:
"Sandra, thank you for your wonderful feedback! I'm delighted to hear that Travis provided such excellent assistance. Our team is committed to delivering top-notch service. If you ever need anything else, feel free to reach out!"
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Elena Navarrete

February 19, 2026

5  out of  5
rating by Elena Navarrete
"By Far the best Insurance company I have ever work with, Jacob is always available, his professionalism and knowledge is an asset to the company, always provided excellent service. Business with you is always timely and pleasant. Thank you again for your excellent service and patience."
We responded:
"Elena, thank you for your wonderful feedback! I'm glad to hear that Jacob has been so helpful and that you've had such a positive experience with us. We appreciate your kind words and are here to assist you whenever you need. Thanks for choosing us!"
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Michael L

February 16, 2026

5  out of  5
rating by Michael L
"Christie K., State Farm account representative from Bruce Hofbauer's office, exceeded all expectations in regards to customer care experience, service and satisfaction. She was extremely courteous and we can't thank her enough for catering to our needs. Keep up the great work!"
We responded:
"Thank you, Michael! I'm so happy to hear that Christie provided you with such an outstanding experience. Our team is dedicated to delivering exceptional service, and your feedback means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Marc Miller

February 9, 2026

5  out of  5
rating by Marc Miller
"Very friendly and professional service highly recommend!"
We responded:
"Thank you, Marc! I'm happy to hear you found our service friendly and professional. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Cynthia Mc

January 28, 2026

5  out of  5
rating by Cynthia Mc
"Rebecca was amazing and super thorough with her assistance! Thank you for making it so easy!!!"
We responded:
"Cynthia, thanks so much for your awesome review! I'm really happy Rebecca could assist you thoroughly! If you need anything else, we're here to help! Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
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Jeff Heard

January 27, 2026

5  out of  5
rating by Jeff Heard
"Always easy to get a hold of and quick to respond. Becky was great!"
We responded:
"Thank you, Jeff! I'm happy you found it easy to reach us and appreciated our quick responses. Becky will be delighted to know she made a great impression. Let us know if there's anything else we can do for you!"
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Elena Pages

January 19, 2026

5  out of  5
rating by Elena Pages
"I have always had great service! Recently we were making some changes to our policy and Jacob went above and beyond to help get things explained. I feel like he is very trustworthy along with all the other agents I have worked with! Would definitely recommend this office!"
We responded:
"Thank you, Elena! I'm happy to hear about your positive experience with our office. Jacob and the rest of our team are dedicated to providing trustworthy and helpful service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Arron Reyes

January 17, 2026

5  out of  5
rating by Arron Reyes
"I was helped by a very friendly and knowledgeable woman named Becky, she was fantastic!!!! she walked me through a process regarding my car insurance that was highly stressful on my end, and was very informative and patient while exploring options which led to my peace of mind! If I could give 10 stars I would! Thanks Becky!!!"
We responded:
"Thank you for your wonderful feedback, Arron! I'm so happy to hear that Becky provided you with such a supportive and informative experience. Your peace of mind is our priority, and it's great to know Becky helped achieve that. If you need anything else, feel free to reach out!"
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Michael Balloni

January 10, 2026

5  out of  5
rating by Michael Balloni
"Katie was informational, efficient, and helpful. I had to make the switch to get rideshare coverage, and Katie made it a breeze. The whole office is a well-oiled machine. I look forward to being a long term customer."
We responded:
"Thank you, Michael! I'm happy to hear that Katie was able to assist you efficiently with your coverage. Our team takes pride in providing smooth and helpful service. We're excited to have you as a long-term customer! Let us know if there's anything else we can do for you."
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Denise Spring

December 31, 2025

5  out of  5
rating by Denise Spring
"Becky is so helpful everytime I have a question, she responds right away and answers them all. She is always a pleasure to talk to! My family and I have been with Bruce’s office for over 25 years and I really appreciate all their support through accidents, kid’s driving, home insurance, etc. Thank you all for helping my family all these years!!!"
We responded:
"Hi Denise! Thanks so much for the wonderful review! I'm glad Becky has been so helpful and responsive to your questions. She's a valuable part of our team, and it's great to know she's making your experience a pleasure. If you ever need anything else, we're here for you! - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
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Rongtian Yue

December 23, 2025

5  out of  5
rating by Rongtian Yue
"Absolutely wonderful experience with Katie today getting a quote for auto coverage. She was knowledgeable and very nice. This place is ran very well!"
We responded:
"Thank you, Rongtian, for your fantastic feedback! I'm delighted to hear about your positive experience with Katie. Our team is committed to providing excellent service, and it's great to know we're meeting that goal. If you have any more questions or need further assistance, feel free to reach out!"
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Carlos Torres

December 19, 2025

5  out of  5
rating by Carlos Torres
"Travis Gomez is the best agent!! Ask for him"
We responded:
"Carlos, thank you for your fantastic review! I'm happy to hear that Travis provided you with such great service. If you ever need anything else, feel free to reach out!"
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Karina Mondragon

December 19, 2025

5  out of  5
rating by Karina Mondragon
"We've been working with Bruce and his team for a couple years now and they are fantastic with our commercial auto policies! They are always incredibly quick to respond and always ready to help when we need it. Special shoutout to Jacob B. he has been great in the time we've worked with him."
We responded:
"Thank you, Karina! I'm happy to hear that you've had such a positive experience with our team over the years. It's wonderful to know that Jacob B. has been a great help with your policies. We're always here to assist you whenever you need us. Thanks for choosing us!"